TOP FAQ

Renting a Bike should be Easy, Like our FAQs.


You can pay online using debit/credit card or e-wallets. You can also pay at the hub station during your vehicle pick-up.
While booking your bike, you’ll be given an option to select a pick-up location in your vicinity.
You need to show your original valid driving license and submit any one original government verified ID proof.
All the prices are exclusive of fuel. We provide minimal amount of fuel to get the vehicle to the nearest fuel station. In case there is excess fuel in the vehicle at the time of return, ONN Bikes is not liable for any refunds for the same.
Yes, cancellation policy is as below.
  1. Cancellation made 6hrs or more prior to pick-up time: ₹100
  2. Cancellation made 6hrs prior to pick-up time: 50% of Booking Fee
  3. Cancellation made 2hrs prior pick-up time: 75% of the Booking Fee
  4. Cancellation made after pick-up time: No Refund
  5. Refund will be processed through the original payment mode within 3 to 11 working days.

Yes, cancellation policy is as below.
  1. Cancellation made 6hrs or more prior to pick-up time: ₹100
  2. Cancellation made 6hrs prior to pick-up time: 50% of Booking Fee
  3. Cancellation made 2hrs prior pick-up time: 75% of the Booking Fee
  4. Cancellation made after pick-up time: No Refund
  5. Refund will be processed through the original payment mode within 3 to 11 working days.